Studio Signatures is a family-owned and operated business located in beautiful Southern West Virginia in a small town called Mullens. We specialize in custom-designed graphics and text on apparel, decals, drinkware, and license plates. Give us a try and let us make you a believer, a friend, and a cherished customer.
We strive to be #1 in customer satisfaction.
OUR MISSION STATEMENT
“PROVIDE OUTSTANDING CUSTOMER SERVICE”
Provide outstanding customer service.
It’s what we are all about. It’s simple (though not always easy), every decision we make is based on this philosophy. This puts the focus on you, our friends, and customers. It goes back to a time when I wanted another similar business to make me some decals; I provided all the information for the decals but never heard back from them. This prompted me to start my own custom business but with absolutely better service to our customers. Our goal is to be polite, friendly, and knowledgeable, and offer our customers the best service possible, which includes answering any questions you may have about our products. We call this “the Studio Signatures Promise.” It consists of a number of components you can always count on:
1. Expertise.
We are highly trained and experienced. Our staff takes training courses from the industry’s leading experts annually to stay on top of the latest techniques and learn about all the new equipment that takes the custom print-on-demand industry to the next level. Our passion is to provide you with facts and information and to help you make informed decisions about your printing needs.
2. Confidence.
We stand behind our work. It’s not just a transaction for us. It’s about you, our friend and customer. We want you to be confident about every purchase you make with us. Everyone makes mistakes, if we happen to make a mistake on your order we will replace the items as quickly as humanly possible.
3. Support.
The entire Studio Signatures staff, from sales, service, and support staff, we all want you to have the best experience with us and your purchases. We will always help you make the right choices for your printing projects, no matter if it’s just one item or one thousand items.
4. Create advanced custom-designed products of the highest quality.
Studio Signatures is always working hard to keep our equipment up-to-date while visiting trade shows and
researching all the latest and greatest equipment and technology. We are continuously planning to bring in other new technology every year to offer our customers the most advanced techniques that offer stunning print qualities. We also watch the latest fashion trends for apparel in the highest demand and incorporate those changes into our product line.
5. Offer fair prices.
Our prices are carefully researched to be fair for our customers and still be fair to our company. We feel that our products are of the highest quality for their price. Our pricing strategy is not to offer cheap products at cheap prices or to offer products that are way too expensive to even be considered. That is why we have
developed our fair pricing strategy.
6. Work together in a spirit of honesty, integrity, and pride.
Our staff and I included, are expected to exude honesty, integrity, and pride in our work and company while working together with each other, our vendors, and most importantly, with our customers. This means you will get the ultimate enjoyable customer service and products with Studio Signatures.
E. Gary Martin
Founder and Owner,
Studio Signatures